Effective Date: 14/11/2023

Thank you for choosing DGValley Technology for your web design, development, and software needs. We appreciate your trust in our services. As a customer-centric company, we strive to provide you with the best solutions and support. Please read our refund policy carefully to understand your rights and responsibilities.

1. Free Trial Period: DGValley Technology offers a 14-day free trial period for selected digital products and demo services. During this period, clients can explore and evaluate the services at no cost. After the trial period expires, clients are required to choose a paid plan to continue using the services.

2. Refund Eligibility: Since DGValley Technology primarily deals with services such as web design, development, and software development, we do not offer refunds for services already provided. However, if you have subscribed to a paid plan and are dissatisfied within the first 14 days of the subscription, you may request a refund.

3. Refund Process: To request a refund during the 14-day trial period, and refund proceed initiate 24 to 72 hours. Please contact our customer support team at care@dgvalley.com. Provide your order details and a brief explanation of the reason for your dissatisfaction. Our team will review your request and respond within a reasonable time frame.

4. Exclusions: Refunds will not be granted in the following situations:

a. If the request is made after the 14-day trial period has expired. b. If the client has violated our terms of service or usage policies. c. If the dissatisfaction is related to factors beyond our control, such as changes in business requirements, project scope, or third-party services.

5. Technical Support: DGValley Technology

is committed to providing technical support for a period of three (3) months from the date of service delivery. This support includes assistance with any technical issues related to the services provided. Technical support does not cover additional features or modifications beyond the original scope of the project.

6. Contact Information: For any questions or concerns regarding our refund policy, please contact us at:

DGValley Technology Private Limited, Email: info@dgvalley.com , Phone: +91 7222908952

7. Changes to the Refund Policy: DGValley Technology Pvt.Ltd. Reserves the right to modify or update this refund policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

By using DGValley's services, you agree to abide by this refund policy. If you do not agree with the terms outlined here, please discontinue the use of our services.

Thank you for choosing DGValley Technology Private Limited.